Important information ahead of the holidays
December 5, 2018,
Mariana Ferreira
Christmas is just around the corner! As it’s such a busy season, if you are looking to have product delivered before Christmas Day, please keep in mind you will have to order more in advance than usual.
These are the dates to keep in mind. If you want to receive products from us before Christmas Day, please order by this date:
COUNTRY |
DATE |
| Ireland + Spain | 12 December |
| United Kingdom | 14 December |
| The Netherlands + Belgium | 17 December |
UPDATE (11/dec): Any orders made between those dates and the 26th we will aim to deliver by the end of the first week of January (week starting 31 December). This goes for all markets.
As you know, our Customer Care team are always ready and happy to assist you. Here are the closure dates and office hours during the holidays:
DATE |
UNITED KINGDOM & IRELAND (GMT) |
THE NETHERLANDS, BELGIUM AND SPAIN (CET) |
| Monday, 24 December (Christmas Eve) | Closed | Closed |
| Tuesday, 25 December (Christmas Day) | Closed | Closed |
| Wednesday, 26 December (Boxing Day) | Closed | Closed |
| Thursday, 27 December | 10:00 – 16:30 | 11:00 – 17:30 |
| Friday, 28 December | 10:00 – 16:30 | 11:00 – 17:30 |
| Monday, 31 December | 10:00 – 16:30 | 11:00 – 17:30 |
| Tuesday, 1 January (New Year’s Day) | Closed | Closed |
