Important Information Ahead of the Holidays.
Christmas is coming very soon and we are all very excited to have an amazing festive period. To avoid any disappointment in the holiday season please be aware that delivery times will be extended during the Christmas and New Year’s bank holidays. Instead of deliveries taking 2-3 days to get to you, it will take approximately 3-6 days. Importantly for those of you wanting to gift products, you will need to order and pay for your items before 15 December to be sure to get your delivery before Christmas Day. Our Customer Care team are, as always, ready and willing to assist you but please note the below office hours and closure dates during the holidays: DATE UK & IRELAND (GMT) [...]
Customer Care – Answering Your Queries One Call At A Time!
Thinking of contacting Customer Care? This ultra-positive, multilingual team are on hand to support your calls and emails, answer your questions and help to keep your orders and business moving in the right direction! To get your issue resolved as quickly as possible, we’ve compiled a few ‘best practice’ tips to keep in mind when you’re getting in touch with the team: The contact numbers and e-mail addresses for Customer Care in your country are listed below. You can also send your requests or questions by email to Customer Care via the addresses listed below, you should receive a response within 24-36 business hours. Please keep in mind that any requests relating to your account need to be handled via the telephone [...]
UK Customer Care – Answering Your Queries One Call At A Time!
Thinking of contacting UK Customer Care? This ultra-positive, multilingual team are on hand to support your calls and emails, answer your questions and help to keep your orders and business moving in the right direction! To get your issue resolved as quickly as possible, we've compiled a few ‘best practice’ tips to keep in mind when you're getting in touch with the team: The contact number for UK Customer Care is 0808 189 0490 and the lines are open from 9am–6pm Monday to Friday. You may be still trying to use the ‘0208’ phone number from when the UK market opened on 15th May, however this was only temporary so we do encourage you to use the main number [...]